VSP's commitment to quality means that clients and members can feel confident in the security of their health information, the quality of our network and in the accuracy of the information VSP provides. As a demonstration of our commitment, we offer the following resources:

 HIPAA Compliance
 NCQA Credentialing Certificate
 URAC Web Site Accreditation

For more about the accreditation and recognition VSP has received, visit the VSP Awards page in our Newsroom.

HIPAA Compliance
To help our clients and brokers better understand the Health Insurance Portability and Accountability Act of 1996 (HIPAA), VSP provides the following information about this legislation and how it might affect current business practices.

The following information is not, nor should it be received as, legal advice or a substitute for legal advice. If you need legal advice regarding HIPAA, please consult with your own legal counsel.

 Compliance Commitment
 HIPAA FAQ
 Administrative Simplification
 HIPAA Compliance Status
 VSP's Notice of Privacy Policies

In addition, VSP's Secure Mailbox enables you to securely send messages containing Protected Health Information (PHI), ensuring HIPAA compliance. Register or sign on now for access.

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NCQA Credentialing Certificate
VSP is built on a commitment to eyecare wellness, and credentialing is one of the ways VSP ensures doctors provide quality eyecare to their patients. In fact, VSP has been awarded a Credentialing Certificate by the National Committee for Quality Assurance (NCQA), an independent, non-profit organization that assesses and reports on the quality of America's health care.

As part of VSP's credentialing process, doctors who participate in the VSP network must supply evidence of high standards in the areas of certification, facilities, equipment and professional ethics. Optometrists participating in the VSP network are Therapeutic Pharmaceutical Agent (TPA) certified and ophthalmologists are American Board of Ophthalmology (ABO) certified.

Learn more about NCQA Certification in Credentialing status at ncqa.org, or by calling NCQA's Customer Support (888) 275-7585.

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URAC Web Site Accreditation
URAC has awarded Health Web Site Accreditation to the vsp.com Web site, ensuring that both members and benefit administrators continue to feel safe when researching benefits or requesting personal information on vsp.com. Visitors to vsp.com can also be assured that, as always, the health information provided at the site is correct and presented accurately.

The URAC Health Web Site Accreditation program is composed of 53 rigorous standards that look closely at various aspects of health Web site operations, including:

• Health content editorial process
• Disclosure of financial relationships
• Linking to other Web sites
• Privacy and security
• Consumer complaint mechanisms

URAC, an independent, nonprofit organization, is a leader in promoting healthcare quality through accreditation and certification programs. URAC's standards keep pace with the rapid changes in the healthcare system and provide a mark of distinction for healthcare organizations to demonstrate their commitment to quality and accountability.

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